Small Bot Fix › Templates › Friendly payment reminder

Friendly payment reminder email (3 days late)

This is the first nudge: short, warm and assuming the best. Most late invoices are simply forgotten, so the first email gives your client an easy way to fix it.

Send it 3 days after the due date. It names the invoice, the amount and the due date, gives a pay link, and thanks them if they have already paid.

Fill it in for me Opens the free tool with this tone picked. No sign-up.

The template

Words in [square brackets] are for you to fill in. The tool does it for you.

Hi [client name],

Hope you're well. Just a friendly reminder that invoice #[invoice number] for [amount] was due on [due date]. It may simply have slipped through the cracks.

You can pay here: [pay link]

If you've already paid, thank you, and please ignore this note.

Thanks,
[your name]

Hi [client name],

Invoice #[invoice number] for [amount] was due on [due date] and is now 3 days overdue.

You can pay here: [pay link]

Please let me know when payment has been sent, or reply if there's a problem with the invoice.

Thanks,
[your name]

Tips

• Reply in the same email thread as the original invoice, so they have it to hand.
• Put the invoice number and amount in the subject line. It helps their accounts team find it.
• Keep it short. This email is a reminder, not a complaint.

The other reminders in the set

• Firm payment reminder (day 7)
• Final notice for an unpaid invoice (day 30)

Not sure where to start? Read how to chase a late invoice, a short checklist.